Hear what our customers say about us

We pride ourselves on giving our customers the very best service and expertise in a friendly, professional manner. Hear what some of our customers have to say about us and if you have any feedback you'd like to give us please email us or review us on the Google Business links below.

Google Customer Reviews: Putney

Google Customer Reviews: Richmond

Sporting Feet Putney Customer Reviews

"My husband and I were visiting London for a couple of days and popped into the Putney store purely by chance (we were having breakfast in the café next door and I can never resist a browse in a sports shop!) I had no intention of buying anything but thought I would seek some advice on the best running shoes for marathon training having just completed my first marathon and wasn’t entirely happy with the shoes I wore. The service I received was excellent the guy who served me was a runner and inspired me with confidence. There was no “hard sale” but plenty of good advice.  As a result I bought a pair of Asics running shoes and my husband bought a pair of tennis shoes and walking shoes – not bad bearing in mind we didn’t intend to buy anything! It was so refreshing to find a small, independent store with staff who knew their business but weren’t pushy. " Fiona, May 2019

"I would just like to say what a pleasant and positive experience it was to go and buy a pair of tennis shoes at Sporting Feet’s Putney store. My sister-in-law who lives in London recommended the shop to me when I was in London for a couple of days with my children. We had already tried to get a pair of tennis shoes for my daughter in a sporting chain in Lincoln but although the shoes offered were expensive, there was really limited stock and they weren’t comfortable. We had a completely different experience at Sporting Feet. The shop is completely unpretentious but filled with wonderful looking shoes of all colours. The owner picked out two pairs of tennis shoes for my daughter and she was delighted with the first pair in terms of the fit and look (not like any we’d seen elsewhere). I have to admit to assuming that the cost would be hefty but they were very reasonable for a high quality shoe. We couldn’t resist buying some great socks and a visor as well as the shop has some great accessories.  I could not recommend the shop more highly and am just annoyed I didn’t buy any myself but will do when I’m next in London." Nicola, April 2019

"My physiotherapist recommended a visit to Sporting Feet to explore the scope to to use specialist footwear to help address my injury in conjunction with her therapy. The team at Sporting feet in Putney were extremely helpful, knowledgable and approachable. After making a thorough examination of my feet, gait and listening to my needs, they recommended shoes and insoles. Having bought the shoes, I returned several days later as some adjustments appeared to be in order. They were most accommodating and responsive in addressing the concerns and recommended refinements. Exemplary and impressive customer care providing a confidence building service - well done and thank you!" David, April 2019

"It’s great that you’re here in Putney. You are very valued and have been no end of help whenever I’ve gone off doing an ultra marathon or kitting out my nephews and son for school." Becky, October 2018

"I just wanted to drop you a line to say thank you for the great service I received in your Putney store a few weeks ago. I've been having foot problems recently and so needed something that would suit the type of sport I do and also give lots of support. I had no clue where to begin, but luckily the person that served me was incredibly knowledgeable and dedicated lots of time to me until we found the perfect brand and style. I couldn't be happier with my new trainers and will definitely recommend you guys to anyone looking for quality products and top notch customer service." Emma, September 2018

“If you’re looking for any sports footwear then look no further than Sporting Feet in Putney. As a lifetime sportshoe wearer, I have found the team are extremely professional, informed, patient and personable - with all ages of client. They can also advise and recommend on suppliers of specialist orthotic footwear and many local sporting clubs. Up to date. Up to speed and always ready to help, they are a cut about the rest." Julia, August 2018

"I have been on a cruise wearing the trainers I recently purchased from you and I am very pleased with them. I should like to thank you Geoff for the enormous amount of trouble you took in accomodating my 90 year old feet and their orthoses. We tried many pairs of trainers without getting real comfort but those on which I finally settled have proved to be very comfortable and enabled me to walk long distances in comfort, far more than I expected to manage. Thank you for all your help and patience." Peter G, August 2018

"I don’t normally review but in this case I commend you on your excellent attentive and personal service. Made buying my new trainers an enjoyable experience and trainers are perfect for my needs." Terry, July 2018

"I have bought most of my running shoes from Sporting Feet in recent years.  The team are very helpful, knowledgeable and they could not do enough to help me get a replacement pair of shoes from the manufacturer when there was a problem.  Great team, good selection of shoes and nice to support a local business!" Miguel, June 2018

Sporting Feet Richmond Customer Reviews

"Thank you for all your assistance in purchase of my first trainers in many years. I have recently taken up tennis again & you provided much needed tennis shoes! Thank you for your patience & advice." Nina, August 2019

"I recently bought a pair of ladies running shoes from the Richmond store and had the best customer experience for a long time. The lady serving was extremely helpful with gait, sizing etc and there was absolutely no pressure to buy. My shoes fit perfectly and I'm a very happy customer." Carolyn, April 2019

"We recently visited your Richmond branch, buying a pair of football boots for our daughter (11). We were pleasantly surprised at the reasonable price of the shoes (£40). The lady who served us was extremely helpful and also assured us we could return the shoes if unsuitable." Madeleine, October 2018

"I have just made my first visit to 'Sporting Feet' in Richmond and will most definitely be back. I found the sales team friendly, knowledgeable and generally helpful, and the store had exactly what I needed at a good price." Peter, August 2018

"Staff knowledge was fantastic and I felt they really went out of their way to help me select the right trainers for me. Friendly service, and at no time did I feel pressured to buy. I bought a pair of Brookes and can already feel the benefits - less impact on my joints and foot is aligned much better. Thank you Richmond store!" Ranjit, August 2018