Hear what our customers say about us

We pride ourselves on giving our customers the very best service and expertise in a friendly, professional manner. Hear what some of our customers have to say about us and if you have any feedback you'd like to give us please email us or review us on the Google Business links below.

Google Customer Reviews: Putney

Google Customer Reviews: Richmond

Sporting Feet Putney Customer Reviews

"I am a newbie runner (slow jogger!) of 50+ years old. I was slightly unsure about going to Sporting Feet in case they were all serious runners. My fears were soon put to rest the staff were friendly and knowledgeable. They gave great advice but didn’t try to sell me anything extra. Would highly recommend them my trainers are a dream." Diane, July 2020

"I've been buying my running shoes from the Putney branch of Sporting Feet for over four years. I highly recommend Sporting Feet - particularly because their staff will be able to identify the correct shoes for runners to wear. In my case I got just the right shoes for my over pronation." Gary, July 2020

"Amazing! I needed new running shoes during lockdown and never thought I would get a pair of perfect fitting shoes first delivery! Dominic was so thorough in getting all the info from me over the phone and via WhatsApp video/photos to be able to recommend the right shoes. Perfect fitting shoes arrived and so comfortable for my 5k runs! Can’t recommend sporting feet highly enough! Thank you." Sophie, July 2020 (Putney customer who ordered on phone during lockdown).

"My daughter took me to the Putney store to find light, supportive and comfortable shoes to aid rehab following hip replacement surgery. The staff were extremely helpful with firm and informed advice and went the extra mile to ensure  a good fit. Many thanks for a job well done." John, March 2020

"My husband and I were visiting London for a couple of days and popped into the Putney store purely by chance (we were having breakfast in the café next door and I can never resist a browse in a sports shop!) I had no intention of buying anything but thought I would seek some advice on the best running shoes for marathon training having just completed my first marathon and wasn’t entirely happy with the shoes I wore. The service I received was excellent the guy who served me was a runner and inspired me with confidence. There was no “hard sale” but plenty of good advice.  As a result I bought a pair of Asics running shoes and my husband bought a pair of tennis shoes and walking shoes – not bad bearing in mind we didn’t intend to buy anything! It was so refreshing to find a small, independent store with staff who knew their business but weren’t pushy. " Fiona, May 2019

"I would just like to say what a pleasant and positive experience it was to go and buy a pair of tennis shoes at Sporting Feet’s Putney store. My sister-in-law who lives in London recommended the shop to me when I was in London for a couple of days with my children. We had already tried to get a pair of tennis shoes for my daughter in a sporting chain in Lincoln but although the shoes offered were expensive, there was really limited stock and they weren’t comfortable. We had a completely different experience at Sporting Feet. The shop is completely unpretentious but filled with wonderful looking shoes of all colours. The owner picked out two pairs of tennis shoes for my daughter and she was delighted with the first pair in terms of the fit and look (not like any we’d seen elsewhere). I have to admit to assuming that the cost would be hefty but they were very reasonable for a high quality shoe. We couldn’t resist buying some great socks and a visor as well as the shop has some great accessories.  I could not recommend the shop more highly and am just annoyed I didn’t buy any myself but will do when I’m next in London." Nicola, April 2019

"My physiotherapist recommended a visit to Sporting Feet to explore the scope to to use specialist footwear to help address my injury in conjunction with her therapy. The team at Sporting feet in Putney were extremely helpful, knowledgable and approachable. After making a thorough examination of my feet, gait and listening to my needs, they recommended shoes and insoles. Having bought the shoes, I returned several days later as some adjustments appeared to be in order. They were most accommodating and responsive in addressing the concerns and recommended refinements. Exemplary and impressive customer care providing a confidence building service - well done and thank you!" David, April 2019

"It’s great that you’re here in Putney. You are very valued and have been no end of help whenever I’ve gone off doing an ultra marathon or kitting out my nephews and son for school." Becky, October 2018

"I just wanted to drop you a line to say thank you for the great service I received in your Putney store a few weeks ago. I've been having foot problems recently and so needed something that would suit the type of sport I do and also give lots of support. I had no clue where to begin, but luckily the person that served me was incredibly knowledgeable and dedicated lots of time to me until we found the perfect brand and style. I couldn't be happier with my new trainers and will definitely recommend you guys to anyone looking for quality products and top notch customer service." Emma, September 2018

“If you’re looking for any sports footwear then look no further than Sporting Feet in Putney. As a lifetime sportshoe wearer, I have found the team are extremely professional, informed, patient and personable - with all ages of client. They can also advise and recommend on suppliers of specialist orthotic footwear and many local sporting clubs. Up to date. Up to speed and always ready to help, they are a cut about the rest." Julia, August 2018

"I have been on a cruise wearing the trainers I recently purchased from you and I am very pleased with them. I should like to thank you Geoff for the enormous amount of trouble you took in accomodating my 90 year old feet and their orthoses. We tried many pairs of trainers without getting real comfort but those on which I finally settled have proved to be very comfortable and enabled me to walk long distances in comfort, far more than I expected to manage. Thank you for all your help and patience." Peter G, August 2018

"I don’t normally review but in this case I commend you on your excellent attentive and personal service. Made buying my new trainers an enjoyable experience and trainers are perfect for my needs." Terry, July 2018

"I have bought most of my running shoes from Sporting Feet in recent years.  The team are very helpful, knowledgeable and they could not do enough to help me get a replacement pair of shoes from the manufacturer when there was a problem.  Great team, good selection of shoes and nice to support a local business!" Miguel, June 2018

Sporting Feet Richmond Customer Reviews

"Excellent service and advice from staff at Richmond, quickly sorted me out with new pair of Asics Gel Kayano which I have been happily and comfortably jogging in since." Louise bought asics Gel-Kayano 26 running shoes, July 2020.

"Brilliant service, very knowledgeable and a pleasure to shop in your Richmond store. Definitely be back and recommending you to all my friends. Thank you." Karen bought New Balance 880v10, July 2020.

"Thank you for the excellent service I received when I visited your Richmond store on 20th July. I was very impressed with the quality of advice and attention to detail in helping me to choose and decide on the most suitable trainers to meet my particular needs. I have worn my new trainers over the last 2 days and they fit perfectly and are the most comfortable pair of trainers I've ever worn. I will definitely recommend Sporting Feet as the ideal store for its quality of service and excellent footwear." Fen bought New Balance 860, July 2020.

I have only visited the Richmond store and it is GREAT - outstanding customer service. I realised both my husband and I were going to need a good supply of running / athletic socks during lockdown so I phoned, my records were easily found and the socks were delivered - honestly what could be better? My husband had previously been expertly fitted with new walking shoes and was delighted with purchase and service. Cannot recommend enough - true meaning of service and professionalism.  SUPPORT ONE OF OUR GREAT LOCAL SHOPS!! Fran, July 2020

Thank you for all your support in helping me choose the right pair of trainers which fit my feet perfectly. Really impressed with the technology you used to fully understand the shape of my feet and the attention I received whilst in the shop selecting the right product. I would recommend your business to anyone seeking to purchase new trainers from a professional sports shoe shop. Roger, February 2020

I recently bought 2 pairs of trainers and I am pleased to say I am delighted with my purchase. Having discussed my need with Jacquie, my feet were measured on an electronic floor-pad for length, width and also the map of my foot showing the pressure points of each foot and my arches. This also included walking and standing observations. From this initial observation and depending on my chosen activity I tried on several samples. I also learnt about the importance of having the correct inner sole. The service was exemplary. Many thanks. David, January 2020

"I visited Sporting Feet in Richmond recently and was impressed with the knowledgeable and helpful service. I have very awkward feet and I very much appreciated the patient and friendly assistance I received. Also the foot measuring service is very useful. I am sure I will be returning there and certainly will recommend them to friends." Caroline, October 2019 

"Thank you for all your assistance in purchase of my first trainers in many years. I have recently taken up tennis again & you provided much needed tennis shoes! Thank you for your patience & advice." Nina, August 2019

"I recently bought a pair of ladies running shoes from the Richmond store and had the best customer experience for a long time. The lady serving was extremely helpful with gait, sizing etc and there was absolutely no pressure to buy. My shoes fit perfectly and I'm a very happy customer." Carolyn, April 2019

"We recently visited your Richmond branch, buying a pair of football boots for our daughter (11). We were pleasantly surprised at the reasonable price of the shoes (£40). The lady who served us was extremely helpful and also assured us we could return the shoes if unsuitable." Madeleine, October 2018

"I have just made my first visit to 'Sporting Feet' in Richmond and will most definitely be back. I found the sales team friendly, knowledgeable and generally helpful, and the store had exactly what I needed at a good price." Peter, August 2018

"Staff knowledge was fantastic and I felt they really went out of their way to help me select the right trainers for me. Friendly service, and at no time did I feel pressured to buy. I bought a pair of Brookes and can already feel the benefits - less impact on my joints and foot is aligned much better. Thank you Richmond store!" Ranjit, August 2018